Why Personalized Emails Are King

 

Why Personalized Emails Are King This Year

2016 seems to be the year of SEO personalization. Whether we refer to organic content, long-tail keywords or user interaction, the world of online marketing has certainly become challenging. It is, therefore, a bit ironic that one of the most traditional areas of engagement is still not being addressed. We are referring here to user-centered email campaigns. Were you aware that an incredible 70 percent of companies have still not picked up on this trend (1)? So why has such a strategy become useful and what advantages does it offer when compared to “cookie cutter” emails?

 

Conversion Rates

This is the most obvious benefit of such an approach. An email targeted to a specific individual is much more likely to build a firm psychological “bond” over time. This will cause them to become interested in what it is that you are offering as opposed to sending the document immediately into the trash. Here are two examples to illustrate this point:

  • “Dear sir/madam, please find enclosed the latest offers that may suit your needs.”
  • “Hey John! It's been a while and I hope that you are well. We found a few offers that might be just what you are looking for!”

Which one would you be more likely to respond to? So doing away with the generic is the first step to increase conversion rates and build brand loyalty.

 

The Proof is in the Profit

To reinforce our last point, we should refer to a 2013 study that was commissioned by Experian. They found that personalized emails were able to generate a revenue that was six times higher than random messages (2). What is even more interesting to note, is that according to this very same study, it seems that only the travel industry has taken advantage of these benefits. Only 6 percent of companies which offer consumer-based products and services currently adopt the personal approach. Imagine what you could be missing out on!

 

Avoiding the Spam Folder

Many email algorithms such as Yahoo! Mail and Google have advanced safeguards against spam. This has become very tricky for an email that lands within this folder will continue to do so time and time again. Furthermore, how often do you check your spam box to filter out any emails that may have been placed there by mistake? Generic emails are now a waste of time, for the chances are high that they will not ever be seen. Personalized alternatives vastly increase the chances that the document finds itself within the inbox. So the customer or prospect is much more likely to read what it is that you may be offering.

 

Vendor Reliability

This is simply a fancy way of observing that Google will now take into account how your email is categorized when ranking your website (3). This should actually come as no great surprise, for their algorithms are becoming more advanced on an annual basis. Spammy signals can therefore dramatically lower your rankings and have a knock-on effect in terms of your marketing campaign. It is better to avoid this trap before you become a victim of it.

Whether you are concerned about your SERP status or you simply hope to establish a better connection with your user base, personalized emails can no longer be taken for granted. Thankfully there are many automated programs which will allow you to address the reader without having to spend an inordinate amount of time doing so. This is another example of how the Internet is becoming a truly one-on-one experience.

Richard Tipsword
Markethive Developer

Sources:

  1. http://marketingland.com/study-70-brands-personalizing-emails-missing-higher-transaction-rates-revenue-73241
  2. http://press.experian.com/United-States/Press-Release/experian-marketing-services-study-finds-personalized-emails-generate-six.aspx
  3. https://searchenginewatch.com/sew/opinion/2421290/your-email-marketing-may-impact-your-rankings

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